Terms of use of Galaxonic UG (haftungsbeschränkt), owner of www.DentHelper.com

Terms of Use

Galaxonic UG (haftungsbeschränkt) also in following referred to as “Galaxonic” provides this site to you subject to the following conditions. By visiting the DentHelper Software website at www.DentHelper.com and the mobile Apps (the "DentHelper website" or the "site" or similar), you accept these conditions. Please read them carefully. When you use the DentHelper website, you are subject to the the current terms of use ("Terms").

1. Privacy

Our Privacy Notice, which also governs your visit to the site, can be found on the Privacy Policy Page

2. Changes

We reserve the right to change these terms of use. You are responsible for regularly reviewing these terms. If you object to the terms, you can cancel your subscription (1 month in advance). If you continue to use the service after changes have been made, your continued use constitutes consent to the changes.

3. Links

Our DentHelper website links to several other websites. These linked websites are not under our control and we are not responsible for the content on any linked sites of third parties.

4. Improper use  

You are not allowed to use the site in a manner that would be considered, if published, fraudulent, harassing, libelous, obscene, or a violation of any rights of publicity or privacy, or that is in violation of any law or regulation. You agree not to cause or attempt to cause a 'Denial of Service' or a DentHelper Website availability failure. You agree not to use or attempt to use the site in a manner that could damage, disable, impair or overburden the DentHelper website. You agree not to corrupt or attempt to destroy or corrupt any data or information on the site.

5. Liability disclaimer

Access to this site may include inaccuracies or typographical errors. Changes or improvements are periodically made to the information provided on the site. Such changes may be made at any time. Advice received via the site should not be considered a substitute for professional medical, legal or financial advice and you should consult an appropriate professional for specific advice tailored to your situation. We personally believe that our product and services can bring you success but we do not guarantee it. Therefore no claims can be created from the content of this website or the usage from our software. DentHelper and/or its respective suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on or obtained through the site or service for any purpose. All such information, software, products, and services are provided "as is" without warranty of any kind. DentHelper and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall DentHelper, Galaxonic and/or its suppliers and employees be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site or related services, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, and services obtained through the web site or service, or otherwise arising out of the use of the site or service, whether based on contract, tort, negligence, strict liability or otherwise, even if DentHelper or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the site or service, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site and service.

6. Complaints

The customer must make any complaints within three days after purchase by Galaxonic in writing and with explanations. In the case of justified and timely complaints, the customer has the right to let the performance be improved by Galaxonic. Damage claims by the customer, in particular due to default, impossibility of performance, positive breach, negligence in contracting, defective or incomplete performance, consequential damages or misdemeanor are excluded, unless they are based on intent or gross negligence by Galaxonic.

7. Support

If you experience any issues or have questions relating to your use of the site, contact our support at support@denthelper.com

8. Access restrictions and terminations

We reserve the right, at our sole discretion, at any time and without notice to restrict your access to the site.

9. Copyright and trademark notices  

The entire contents of the site are copyrighted ©2012-2016 Galaxonic UG (haftungsbeschränkt). All rights reserved. DentHelper Software and and any other names of DentHelper products or services referenced herein are trademarks or registered trademarks of Galaxonic UG (haftungsbeschränkt) or partnering companies of Galaxonic. Only standalone websites or other online sites of distributors, affiliates or online marketing, formally or informally, together or independently with partners of Galaxonic UG may take full advantage of the content and brands of the DentHelper website, their websites and other online appearances and their marketing. Any rights not expressly granted herein are reserved.

10. Applicable law

By visiting this site, you agree that the laws of Berlin, Germany without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Galaxonic UG (haftungsbeschränkt).

11. Disputes

Any dispute relating in any way to your visit to the site shall be adjudicated in Berlin, Germany.

12. Payment

The app itself can be installed and downloaded for free. Transactions will be done for the subscriptions for the app = the access via a personal account is charged. The monthly subscription plan is a contract for one month.  All prices mentioned on the website are net prices without 19% German VAT. The bills from Galaxonic due are immediately due in full amount after receiving the billing notice, unless agreed differently.

13. Free trail

For a free trail all other terms and conditions described above apply as well, only superseded by the following: Free trail means access to the app but free of charge for a specific and limited amount of time. Galaxonic or its employees reserve the right to refuse free trials without stating any reasons and there is no claim to receive a free access, also arising from this website, external websites or any other materials for no one. Galaxonic also reserves the right to grant as many free trials as it or its employees deem fit for different people or legal entities, also with different time intervals for different accounts differing from the mentioned standard.

14. Password and security

You as a user are completely responsible and liable for preserving the confidentiality your account information, including password, and for any and all activity that occurs under your account as a result of your failure to maintain this information protected and confidential. If any unauthorized use of your account or password occurs, or any other breach of security, especially if it affects confidential patient data, you agree to inform relevant interest groups or authorities instantly. You may be held liable for losses and damages incurred due to someone else using your log-in data, password or account as a result of your failure to maintain your account information protected and confidential. Galaxonic or its employees and partners are indemnified from and not liable for any resulting claims or damages.

15. Cancellation and refund policy

Cancellation of the paid subscription can be done without providing specific reasons within a time frame of 14 days after the access to the app was purchased and then full refunds are granted and transferred within a period of 10 working days after the cancellation.  For any cancellation after the 14 days, no refunds of any paid fees in the past will be granted. Subscription can be stopped at any time for the next month but must be cancelled at least 14 days before the end of the current month. If not cancelled the subscription automatically renews on a monthly basis. Cancellation is automatically conducted if the payment is cancelled or if Galaxonic is contacted. Direct cancellation can take up to 10 working days.

16. Advertisement

Galaxonic is entitled to refer to all information resources and in all advertising of Galaxonic and possibly to the author, without the customer being entitled to a payment claim. If the customer does not explicitly object to that, Galaxonic reserves the right to mention names and Internet addresses of the customers in their references.

17. Approval

All services to be performed by Galaxonic must be reviewed and approved by the customer within three days. If not timely approved they will be deemed as accepted by the customer. Galaxonic conducts an external legal review only at the written request of the customer; the associated costs are solely borne by the customer.

18. Deadlines

Galaxonic strives to meet the agreed deadlines. The targeted completion dates can only be met if the customer fully provides all necessary information to Galaxonic, and all necessary tasks and documents and fulfills his obligation to cooperate to the necessary extent.

19. General

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Use of the DentHelper Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.